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Human Resources Officer (HRO)

Date:  22 Jul 2026

JOB DETAILS

LOCATION: Tunisia

CONTRACT TYPE: In line with the Tunisia Country Office regulations and NSTC, and national law

JOB FAMILY: People & Culture

ONE OXFAM GRADE: D ZONE:2

DEPARTMENT: NA Cluster

TEAM: People and Culture

SALARY: National, according to Tunisia salary scale

HOURS (FTE): Full time per National Staff Terms and Conditions (NSTC)

WORKING CONDITITIONS, BENEFITS AND SETUP

Oxfam offers attractive working conditions and benefit, in line with our National Staff Terms & Conditions (NSTC). Also, flexible working setup is applied following the Director and SMT steer, hence agreed and announced ways of working.

COMMITMENT TO DIVERSITY AND INCLUSION

We are committed to ensuring diversity and gender equality within our organization.

Oxfam in North Africa (ONA) has a mandate to:

  • Provide strategic leadership, management & accountability of and to Oxfam programs in the NA sub-region and relevant countries.
  • Deliver sub-regional impact, develop partner relationships, brand and impact through relevant projects and influencing and advocacy work, public engagement and development programming.
  • Connect, coordinate, convene -connect practitioners to sources of expertise within and across countries in the NA sub-region, convene people to share and exchange views, knowledge and learnings, and coordinate capacity development initiatives.
  • Enable operational agility and efficiency.

Oxfam’s vision is a just and sustainable world. Inequality is multi-dimensional. Its different expressions are created and sustained by unjust systems that can affect anyone, anywhere. Their interaction is the root cause of discrimination, poverty and injustice. Oxfam has a one-program approach which aspires to put people and the planet at the center of all intentions and effort, fight against all forms of discrimination and violence, and support efforts combating the erosion of accountable governance.

 

 

TEAM PURPOSE:

Under the leadership of the North Africa Human Resources Manager (HRM), the People & Culture team (P&CT) aims for a culture that puts Oxfam values at the center of our organization and that embraces diversity and inclusion at all levels and all relationships in North Africa. The team is charged with supporting the NA leadership and staff members -across countries- to embed integrity, well-being and safeguarding, to mentor and monitor their effective implementation. In line with Oxfam policies, compliance and guidance, and those of national laws and regulations, and where relevant, the donors’ requirements, the HR team provides professional, business-focused organizational development and human resource management services, delivering a proactive and solution-based approaches for resolving issues and ensuring that staff are effectively capacitated, resourced, well managed and supported to deliver on the NA organizational strategy.

The P&CT responsibilities include the further development of the HR internal system and guidelines documents, plans and ways of working, and reports. In addition to mentoring and monitoring the quality application and implementation of our HR -internal and external- obligations by all staff and teams. The HR team is expected to set an example for supporting, advancing and maintaining efficient, healthy and safe working environment, as well as effective and compliant overall operation, filing and archives. The P&CT works closely with all staff, across teams and countries, in close collaboration with the Finance & Operation team, and coordination with all others, to ensure sufficient alignment of effort and aspired outcomes. In addition, the P&C team works closely and coordinates regularly with the relevant colleagues and teams within Oxfam International and the Executive Affiliates, to ensure alignments with Oxfam policies, and seek consistency in all P&C areas of work. And they maintain good connections and relations with relevant national external parties, in each country, seeking to stay abreast of context, laws and regulations, to ensure sufficient and safe compliance and risk-free operation. Finally, the P&C team also contributes to advancing the NA strategies, resources and working approaches.

 

JOB PURPOSE:

Under the leadership and direct management of the NA HR Manager, the NA Human Resources Officer (HRO) is responsible for supporting the execution of all the NA HR obligations, responding to staff needs, and directly contributing to the advancement of the NA team’s capacities, performance, and wellbeing, and to the improvement of healthy and safe working environment across.

The Human Resources Officer upholds HR operational excellence, accountability, and integrity, ensuring that Oxfam’s data, possessions and documentation are handled responsibly, and efficiently. The HR Officer is also responsible for contributing to advancing the HR operational systems and tools and supporting their efficient and effective implementation by the team.

 

Key Responsibilities and Accountabilities

The Human Resources Officer is a member of the P&C team, and the larger North Africa team. The HRO is expected to actively participate in the P&C relevant team meetings, as well as in the NA ALL Staff meetings, and other NA planning workshops, as needed.

 

ROLE REPORTS TO

Directly: NA Human Resources Manager (HRM)

ROLES REPORTING TO THIS POST

None

BUDGET RESPONSIBILITY

None

GEOGRAPHICAL SCOPE

North Africa

IMPACT

Internal and External

KEY STAKEHOLDERS

Internal stakeholders: NA Director and SMT, NA team, SWANA Regional Platform, Partner Affiliate/s, Executing Affiliate/s related staff.

External stakeholders: none

KEY RESPONSIBLITIES – under three broad areas of work:

 

HR Operation Support & Implementation

  • Coordinate end to end recruitment process: develop and update job adverts, ensure efficient publication, receive and file applications, support effective longlisting, coordinate and plan interview schedules, ensure that appropriate reference checks and adequate document of all process. Where needed, participate in interview panels, support in developing job offers, etc. 
  • Support in setting onboarding/induction plans, following up with relevant managers and support and facilitate adequate probation assessment and closure including a timely contract renewal process.
  • Prepare, following the HRM approval and line managers’ steer, all employment contracts and related consultancy agreements and ensure adequate documentation. 
  • Support the development of staff capacity enhancement plan, ensure fair contribution of opportunities and relevant resources, take initiative in locating training opportunities -internal and external- and training service providers. Set schedules in coordination with the relevant staff and line managers, support in organization training and capacity development sessions, ensure sufficient documentation of all related processes and contribute to relevant reports.
  • Support compliant staff exit process, with the HRM and line managers and ensure their documentation.
  • Where required and agreed, deliver internal sessions and workshops on HR policies and procedures for the staff and/or on HR administration to the partners.
  • Assist in ensuring minimum health and safety requirements are being adhered to by the team across all offices.
  • Ensure compliance with Oxfam’s internal policies, procedures, and ethical standards in all HR-related activities.

HR Administration

  • Develop a monitoring tool for contractual durations and timelines, and ensure full contractual compliance, with the HRM.
  • Develop a monitoring tool for staff leave, coordinate with staff and line mangers to ensure alignment with the internal policies and HR conditions, and share regular updates with the HR Manager.
  • Manage and maintain efficient HR filing system, staff lists and records, both electronically and in hard copy, with proper files for all personnel and consultants in accordance to HR policies and procedures.
  • Support the Operation team in the relocation of expat and none-national staff and/or visitors (search for accommodation, arrange security assessments, tracking of shipment of luggage, arrangements of visa etc.). Ensure the compliant and timely process for obtaining work permits and residency cards.
  • Responsible for the daily administration of staff attendance, such as accepting reports of absence and recovery, sending leave alerts, announcing upcoming holidays, etc.
  • Keep track of and distribute staff pay slips and tax and insurance certificates.
  • Work closely with the Finance and Operation team to process medical claims, coordinate with the insurance company re staff claims reimbursements.
  • If needed, support the preparation of the payroll and provide input on the staff monthly absence and leave.
  • Maintain accurate records of all staff acquired benefits and ensure their full alignment with Oxfam policies and our NSTC. 
  • Following the HRM direction, ensure acquiring and disseminating the latest information on HR policies, conditions of employment, learning and development opportunities.

Undertake and carry out other duties assigned by the HR Manager in support of organizational priorities that are consistent with the scope and level of the position.

WHO ARE WE LOOKING FOR?

  • Self-Aware and reliable and accountable, solution-oriented initiator, and decisive professional HR Officer.
  • An academic degree in HR administration OR equivalent level of professional and work experience holding similar jobs in the development field with similar type of organizations (non-profit sector).
  • At least 5 years of work experience with progressive levels of professional responsibilities especially in HR and administration.
  • Risk assessment, prevention and mitigations skills and ability to translate those into adaptive ways of working and approaches within the team.
  • Knowledge of and direct work experience and understanding of the national laws, legal system, and requirements.
  • Knowledge of HR contractual legal obligations and management in NA.
  • Expertise in knowledge on procedures, systems and practices in HR administration and operation.
  • Commitment to adhere to equity, diversity, inclusion (EDI), safeguarding, child protection, prevention of sexual exploitation, abuse and harassment (PSEAH), and staff health, safety, and well-being.
  • Good team management, support and teamwork skills, ability to work in a matrix work environment, and ability to engage with senior managers.
  • Good communication skills.
  • Demonstrated ability to work under pressure, prioritize, meet deadlines, and hold self and others to account.
  • Availability and ability to travel, if need be.
  • Excellent computer literacy, especially Word, Excel and Advance Excel.
  • English, French and Arabic skills (reading, speaking, writing).

 

Desirable:

  • Demonstrate commitment to Oxfam’s mission, values, Code of Conduct, and feminist principles, actively promoting gender justice and women's rights in all aspects of work.
  • Foster and contribute to a respectful, inclusive, collaborative, and accountable work environment that reflects Oxfam’s organizational culture and values.
  • Maintain the highest standards of integrity, professionalism, confidentiality, and ethical conduct in all HR activities and interactions.
  • Maintain confidentiality and exercise discretion when handling sensitive employee and organizational information.

 

PERSON SPECIFICATION

Most importantly, every individual in Oxfam needs to be able to:

Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and EQUALITY (read more about these here)

Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of Conduct):

 

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