Office Assistant

ABOUT US

Oxfam is a global movement of people working together to end the injustice of poverty. This means that we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation of 21 organisations (affiliates) plus the Oxfam International Secretariat, all working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. All our work is led by our core values: Empowerment, Accountability, Inclusiveness, Courage, Solidarity and Equality.

Oxfam Novib Uganda is seeking to hire an Office Assistant.

Duty station: Kampala, Uganda

Type of appointment: Fixed-term Contract

Contract duration: 12 Months, With Possibility of renewal depending on budget and performance

Work schedule: Full-time 40 hours per week

Reports to: Administration Officer

Salary & Scale: F2

Start date: As soon as possible

Deadline for applications: September 23rd, 2026

CONTEXT

Oxfam in Uganda started work in the 1960s delivering development and humanitarian support as part of the Oxfam confederation, a global movement of people fighting to end inequality and injustice. Today, we continue to tackle the inequalities that make and keep people poor. We save and protect people’s lives in times of crisis. We work with people to build their resilience and rebuild their livelihoods. We enable vulnerable people’s voices to be heard and campaign for genuine, durable change.

OBJECTIVE OF THE POSITION

To support the smooth running of the Country Office by maintaining a clean and conducive working environment that supports staff wellbeing and caters for all Oxfam staff and visitors.

KEY RESPONSIBILITIES

Office Cleaning

• Carry out daily and routine cleaning of all office areas, including individual offices, meeting rooms, reception areas, corridors, workspaces, internal office facilities, entrances, porch and other external areas ensuring they remain clean, safe, organised and presentable at all times.
• Maintain high standards of hygiene in all washrooms/restrooms, ensuring they are cleaned, sanitized, well-stocked, and tidy at all times.
• Clean and maintain the office kitchen, including worktops, sinks, floors, cupboards, appliances, and other kitchen facilities.
• Empty waste bins regularly, dispose of waste appropriately, and ensure that waste disposal areas remain clean and hygienic.
• Carry out deep cleaning and major cleaning tasks as required or as directed by the Supervisor.
• Maintain the office compound and gardens, including sweeping, removal of litter, and general upkeep of the surroundings.
• Regularly inspect the office premises and promptly attend to areas requiring cleaning or attention.
• Ensure that adequate cleaning materials, equipment, toiletries, and other cleaning consumables are available and properly stored.
• Monitor the use of cleaning supplies and report shortages or replenishment requirements to the Supervisor in a timely manner.
• Handle cleaning equipment and materials responsibly and ensure they are properly cleaned, maintained, and stored after use.
• Comply with workplace health, safety, hygiene, and sanitation requirements while carrying out all cleaning duties.
• Perform any other cleaning and housekeeping duties reasonably assigned by the Supervisor.

    Office Support

• Operates copier machines, including ensuring timely service, reporting faults to supervisor as they occur and following up repairs as necessary. Also requests for replenishment of Copier consumables.
• Photocopies and/or binds all official documents, distributes as directed, and files copies as necessary.
• As assigned, covers the reception desk and attends to requests in a courteous manner.
• Runs office errands such as collecting and delivery of mail and assists in arranging office functions.
• As assigned, receives issues and records incoming and outgoing assets in the transit stores.
• Supports other adhoc duties such as messaging and photocopying.

      Kitchen Function

• Prepare beverages (tea, coffee & other drinks) for Office staff, visitors and meetings throughout the workday. As necessary, requests and make purchases of snacks for staff meetings and visitors.
• Replenishes kitchen consumables at the beginning of each workday to enable staff and visitors to have tea/coffee as required. 
• Take responsibility for cleaning and organizing the kitchen.
• On monthly basis or depending on need, requests for timely kitchen stock replenishment.
• Maintains custody of all kitchen supplies.
• As assigned, other tasks are performed, which are consistent with this level in the organization.

Interacts/Interfaces with:

Internal

• Oxfam staff.
• Maintains key relations, collaborations and interactions with Logistics, Procurement, Reception and Drivers.

External

• Oxfam Visitors.

WHO ARE WE LOOKING FOR?

Of course, you have at least two (2) years of relevant experience in providing general cleaning services and office support, preferably in an INGO setting. You have relevant academic qualifications or training in office support and administration. You have proficiency in written and spoken English is essential. Ability to demonstrate high levels of honesty and integrity and discretion in the performance of duties. You have qualities of reliability, punctuality and a strong sense of responsibility. You have strong planning and organisation skills with ability to prioritize tasks effectively. Ability to operate Office machines, with basic knowledge of working with Computers. You have good knowledge in filing and record keeping. You have excellent interpersonal skills; ability to work on your own and within various teams with minimum supervision; proven ability to be flexible and work cooperatively with different teams. You have a good understanding and commitment to Oxfam’s gender work/ policies, hence capacity to incorporate gender and diversity issues into office management.

WORKING AT OXFAM NOVIB

• All our work is guided by our core values: Empowerment, Accountability, Inclusiveness, Courage, Solidarity and Equality.
• At Oxfam Novib, we work according to the Feminist Principles - Oxfam Policy & Practice.
• Oxfam Novib is based on the power of difference. That is why we aim to attract a diverse mix of talented people who share our standards, values and principles, and who are committed to prevent and eliminate any type of misconduct.
• We have an active policy against sexual harassment, exploitation and abuse, any form of abuse of power or lack of integrity and financial misconduct. This subject will be covered in our application and selection process.

ADDITIONAL INFORMATION

• Do you believe that this is the job you are looking? Then we would love to meet you! Please send your resume and cover letter.
• If you have questions regarding the position, please contact Human Resource Office through +256 (0) 414-390-500.

• Only applications received by the closing date September 23rd, 2026, and submitted via our application portal will be considered.
• This job opening is posted internally and externally, simultaneously. Internal candidates are given preference if they are sufficiently qualified or can be obtained in short term. We believe it’s important in our organization that our employees are offered maximum opportunities for growth in new themes and competencies. Priority for internal candidates supports this.
• At the time of a contract offer, it is necessary for Oxfam Novib to request valid references. Our candidates will be subject to appropriate screening checks, including criminal records and terrorism, financial checks or integrity screenings/references.
• Oxfam Novib reserves the right, to its sole discretion, not to make agreements regarding this job opening, make an agreement in a lower level, or make an agreement with an amended job description.

Acquisition on the occasion of this vacancy is not appreciated.